Grievance officer

Email: [email protected] (please write "Grievance" in the subject line)

Country: India

Appointed under Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and for the purposes of the Digital Personal Data Protection Act, 2023.

We acknowledge every complaint within 24 hours and resolve it within 15 days of receipt.

Requests to remove content prohibited by Rule 3(1)(b) of the Intermediary Guidelines are acted on within 72 hours of receipt.

Complaints about content that exposes a person's private area, shows them in full or partial nudity or in a sexual act, or impersonates them, are acted on within 24 hours.

To help us act quickly, include the link to the content or listing, what is wrong, and how you are connected to it.

If you are not satisfied with the Grievance Officer's decision, you may appeal to the Grievance Appellate Committee set up by the Government of India within 30 days of receiving it (www.gac.gov.in).

Companies can correct or remove their own listing directly at distillershub.com/remove/. For anything else, write to the Grievance Officer.